CHARTER GOVERNING THE PROTECTION OF USERS’ PERSONAL DATA
1 – DEFINITION AND NATURE OF PERSONAL DATA
When you use the site https://www.archireport.com (hereinafter the ‘Site’), and/or the corresponding mobile app (hereinafter the ‘App’), we may ask you to provide certain data of a personal nature.
The term ‘personal data’ applies to all data that enable an individual to be identified, i.e. given names, surnames, postal and e-mail addresses, telephone numbers, data relating to transactions conducted on the Site and/or the App and, in particular, subscriptions, as well as any other information about yourself that you choose to give us.
2 – OBJECT OF THIS CHARTER
The aim of this charter is to inform you about the means we use to collect your personal data while strictly respecting your rights.
We collect and manage your personal data in compliance with the current version of law 78-17, dated 6 January 1978, relating to IT, data processing and liberties.
3 – WHO IS RESPONSIBLE FOR DATA COLLECTION?
The body responsible for collecting your personal data is the simplified joint stock company ArchiReport, which is registered at the Rennes Commercial Registry Office under number 531 980 605. The company’s head office is located at Le Gacel – 35 410 Saint Aubin du Pavail (hereinafter ‘We/Us’).
4 – PERSONAL DATA COLLECTION
Your personal data may be used for one or more of the following purposes:
- (i) To manage your access to certain services that are accessible via the Site and/or the App, and the use of such services;
- (ii) To conduct operations relating to customer management, such as contracts, orders, deliveries, invoices, loyalty programmes and customer service monitoring;
- (iii) To make up a file of registered members and users, and current and prospective customers;
- (iv) To send newsletters, requests and promotional materials. If you do not want us to do this, you will have the opportunity to refuse consent when we collect your data.
- (v) To compile statistics relating to trade and demands on our services;
- (vi) To manage customers’ opinions of products, services or content;
- (vii) To manage outstanding debts and any litigation relating to our products and services;
- (viii) To fulfil our legal and regulatory obligations.
When we collect your personal data, we will inform you as to whether certain data are mandatory or optional. We will also inform you of the eventual consequences of not providing specific information.
5 – WHO HAS ACCESS TO YOUR DATA?
Only employees of our company, people with monitoring/inspection duties (e.g. auditors) and our subcontractors will have access to your personal data.
Public bodies, including court and judicial officers and debt recovery organisations, may also have access to your personal data, but only if we are required by law to disclose this information to them.
6 – TRANSFER OF PERSONAL DATA
Your personal data may be transferred or leased to, or exchanged with, third parties. A box is provided that you can tick, if you so wish, to show your agreement in this matter when we collect your data.
7 – HOW LONG DO WE KEEP YOUR PERSONAL DATA?
(i) Regarding data used for current and prospective customer management:
Your personal data will be kept only for the period of time strictly necessary to manage our business relationship with you. However, data that may be used as proof of a right or a contract, and which are required by law to be retained for a certain period of time, will be kept for the relevant period as stipulated by the applicable law.
As far as potential customer prospecting operations are concerned, the data may be kept for a period of three years starting from the date when our business relationship with you ended.
Personal data relating to a prospective but not actual customer may be kept for a period of three years starting from the date of collection or the last date of contact with the prospective customer.
We may contact you again at the end of this three-year period to find out if you wish to continue receiving our offers.
(ii) Regarding proof of identity:
In the event that you exercise your right to access or amend your data, the data relating to proof of identity may be kept for the period of time provided for under Article Nine of the Code of Criminal Procedure, i.e. one year. In the event that you exercise your right to object, said data may be kept for the period of time provided for under Article Eight of the Code of Criminal Procedure, i.e. three years.
(iii) Regarding data relating to bank cards:
Financial transactions relating to the payment of the subscription that allows you to use the Site and/or App, are entrusted to a payment services provider who is responsible for the smooth functioning of the process and for security.
In order to render these services, the provider may be given your personal data relating to your bank card numbers, which they will collect and store in our name and on our behalf.
We do not have access to these data.
Data relating to your bank cards will be retained for the duration of your subscription period on the Site and/or App.
By ticking the box provided specifically for this purpose on the Site and/or App you are expressly consenting to the retention of these data.
In the event of any dispute over transactions, data relating to bank cards may be retained as proof in intermediary storage for the period of time provided for under Article L 133-24 of the Monetary and Financial Code, which is 13 months from the date of debit. This period may be extended to 15 months in order to allow for the possibility of the cards being used for deferred payments.
(iv) Regarding the management of lists of people who have objected to prospecting campaigns:
Data allowing your right to object to be taken into account are kept for no less than three years from the date on which you exercised your right to object.
(v) Regarding audience measurement statistics:
Data stored in users’ terminals or any other element that may be used to identify users and monitor traceability and frequency of use shall be retained for no longer than six months.
8 – SECURITY
We take all due precautions and organisational measures, and use appropriate technology to safeguard the security, integrity and confidentiality of your personal data and, particularly, to prevent them from becoming distorted or damaged, or being accessed by unauthorised third parties.
9 – COOKIES
Cookies are text files, often encrypted, that are stored in your browser. They are created when you visit a particular website; the site sends information to your browser, which then creates a text file. Each time you revisit the same site, the browser recovers the file and sends it to the site’s server.
There are two types of cookies – technical cookies and advertising cookies – and they serve different purposes:
Technical cookies are used throughout your visit to the site to facilitate and perform certain functions. For example, a technical cookie may be used to save your answers when filling in a form, or your language or page layout preferences, when such options are available.
Advertising cookies can be created not only by the site you actually visit but also by other sites which use that same site to publish advertisements, information, widgets or other elements. These cookies can be used for targeted advertising, meaning specific advertisements will be shown depending on the websites that you visit.
The cookies we use are technical cookies. They are stored in your browser for six months.
We do not use advertising cookies. However, if we were to use advertising cookies at some time in the future, we would inform you in advance, allowing you to deactivate them if you so wish.
10 – CONSENT
When you choose to share your personal data with us, you are giving us your express consent to collect and use them in accordance with the information detailed in this charter and the applicable legislation.
11 – ACCESSING YOUR PERSONAL DATA
Pursuant to law 78-17, dated 6 January 1978, relating to IT, data processing and liberties, you are entitled to access your personal data and, if you so wish, amend or delete it. You may also contact:
E-mail address: firstname.lastname@example.org
Postal address: ArchiReport Le Gacel 35410 ST AUBIN DU PAVAIL
You are reminded that anyone may, for legitimate reasons, object to the processing of their personal data.
12 – GOOGLE ANALYTICS
Google Analytics display advertising functions are active on this site (Remarketing).
Thanks to the DoubleClick cookie, Google adapts the advertising shown to users depending on the way they use our site.
You can deactivate this functionality by adjusting the settings on your Ads Preferences Manager.
13 – CHANGES
We reserve the right to change any or all of the content of this charter at any time and at our sole discretion. Such changes shall come into force upon the publication of the new charter. Your continued use of the Site and/or App after the amended charter comes into force shall be deemed as acknowledgement of your acceptance of the new charter. Conversely, if you disagree with the amended content of the charter, you should refrain from making any further use of the Site and/or App.
14 – ENTRY INTO FORCE
This charter came into force on 1 May 2015.