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Results (42)
What’s the difference between the Apple subscription and a direct subscription?
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With a direct subscription, you can receive an invoice made out to your company. You’ll also get a discount if you sign up for 12 months and you can claim your VAT back.

How many users can use one license?
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Each license can only be used by one person.

How else can I pay apart from using a bank card?
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Just contact us; we’ll issue an invoice manually that you can pay by bank transfer or cheque.

Is there a limit for the number of projects I can create?
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There is no limit for the number of projects or the amount of data you enter.

How can I get an invoice for several users?
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If you want an invoice for the licenses of several users, send us an email and we will issue your invoice manually.

Is there a limit for the number of projects I can create?
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There is no limit for the number of projects or the amount of data you enter.

I want to notify a Stakeholder on one specific remark
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If a remark needs a special attention from one or more stakeholders, here's how to notify them:
 

1 - Enter your project and choose the option "Reminder for Stakeholders"

2 - Choose the remark then click on the envelope

3 - Select one or more stakeholders and send the message

I want to generate my report
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Once your visit is completed, your report is ready to be sent. You will be able to generate and send it directly from your iPad :

Go to your visit's main page
Click on "Generate report"
Then you can choose the report properties and send it

 

I want to create a remark
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Once your visit is created, you can, on the site, write your first remarks. Here's how to proceed:

Open your site's visit
then you will have the choice between 4 methods: General remarks, By stakeholder, by work or by plan
Appuyez sur la méthode qui vous convient

General remarks : press "add remark"
By stakeholder, by work or by plan: select the concerned stakeholder, work or plan and press "Add remark"


Complete your remark using the differents features (photo, drawing, checklists etc)

 

I want to share a project with a colleague
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If you want to share a project with one of your colleagues to let him modify it, here's what you need to do :
1 - Go to the App's main page and click on "More options"

2 - Click on the "Share" option under your project's name

Learn moreLearn more
I would like to be billed in my company's name
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To get an invoice with your company name on it, you need to cancel your Apple subscription first :
 

Step 1 : Cancel Apple subscription

1 - Start the Archireport on your iPad or iPhone.

2 - Click on "Settings" at the top-right of the screen.

Learn moreLearn more
I want to change the email of my ArchiReport account
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To change the email of your ArchiReport account, you can proceed as follow:
1- Be sure to synchronize your data by pressing the “Synchronize” button in the top bar of ArchiReport application on iPad

2- Only then, disconnect from ArchiReport in your ArchiReport settings (Top right button to open the window and scroll to the end of it)

Learn moreLearn more
I need to add an Administrative section in my report
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If you want to add an administrative section in your report, you can proceed as follow :
1 - Start by creating a work named "Administrative"
2 - Add relatives sub-works
3 - Then move this work at the first place
4 - Create remarks linked to the administrative work and change their status for "Keep in mind"

This section will be displayed in all your reports

I want to add my logo on my reports
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If you want to personalized your reports by adding a logo, you need to :
1 - On the App's homepage, go to preferences

2 - Click on "Add a logo"

3 - Select your logo by downloading it from OneDrive, Dropbox, Google Drive etc,...

Once the logo added, it will appear in all you reports

I want to display the previous visits' remarks
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If you want to display your remarks from your previous reports, here's what you need to do :
1 - First, generate your reports

2 - then click on "Edit report properties"

3 - Select "Insert former remarks not closed" in the remark parameters' section.

 

Tip :

You can also choose "Keep in mind" as status for your remark, and this remark will appear in all your reports.

 

I need to modify my primary email address
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In order to modify your primary email address, you need to follow this procedure :
1- Be sure to synchronize your data by pressing the “Synchronize” button on the top bar of ArchiReport application on iPad

2- Only then, disconnect from ArchiReport in your ArchiReport settings (Top right button to open the window and scroll to the end of it)

3- Let us know by email at contact@archireport.com when your are disconnected and what email you want in exchange

4- We modify your email in our database

5- We tell you when the email is changed and your are ready to reconnect with the new email and your password.

I want to upload a new version of a plan
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To update your plans while keeping your plan's positions, you proceed as follows :
1 - Add the new plan in your project document's folder. You have to download a new plan with the exact same name and format as the old one.

2 - Then the app will ask you if want to replace the file.

3 - If you accept, the plan will be updated and the positions will be saved.

I want to add documents in my projects
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If you want to add plans, PDF documents or images to your project, you can proceed as follows :
1 - Click on the "Documents" folder in your project

Learn moreLearn more
I want to add some checkpoints in my remark
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If you want to add checkpoints in your remarks, here's what you need to do :
 

1 - Click on "checklist" on the bottom right when you open the remark

2 - Click on "Create new checklist" and add the points relatives to this checklist

Learn moreLearn more
I need to display my stakeholders by work
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If you want to display a list of work with the relatives stakeholders in your report, that's what you need to do :
1 - First, you need to link the stakeholder to the work. In order to do that, go to "Works/Sub-Works" in your project, then click on the work and attach the relative stakeholder.

Learn moreLearn more
I can't open the camera using the App
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You want to take a picture using the app on the field but the screen stay black!
Check in the privacy settings of your device if Archireport is allowed :

Learn moreLearn more
How to reorganize your remarks (App)
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You can reorganize your remarks from the "All my remarks" section

1 - First, you need to verify if your remarks are not already sort by "Status", "More recent first" or "Older first". You can check that by clicking on the  status bar on the upper left corner. If yes, choose "None".

Learn moreLearn more
How to reorganize your Works and Sub-works (App)
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You can reorganize your works from the "Works/Sub-works" section
1 - First, you need to verify if your remarks are not already sort by "Name", "More recent first" or "Older first". You can check that by clicking on the  status bar on the upper left corner. If yes, choose "None".

Learn moreLearn more
I want to create an Archireport account
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If you want to create an Archireport account, there is two ways to do it :
1 - On the web :
1 - Click on this link

2 - Click on "Create an account"

3 - Fill the form with your email address and create a password ( the email address will be the one displayed on all your reports)

4 - Start using Archireport
On iPad or iPhone :
1- Download Archireport 5 on the App Store or using this this link

2 - Open the app then click in "I'm not registered yet"

3 - Enter your Email address and click on "Try for free"

4 - If you want to subscribe directly, validate, if not click on "Cancel", then "Later".

5 - Start using Archireport

I want to create a sample project
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If some of your projects got the same basis, you can create a sample project:
1 - Create a sample project by adding the projects common's datas (Plan, stakeholder, Works...)

2 - Go to the app main page and click on "More options"

3 - Click on "Copy" under the sample project

 

How to add stakeholders to my project?
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You've just started your projected you want to link the stakeholders to it, here's how to proceed:
1 - Click on "Stakeholders" on the left column of your project, then click on "Add a stakeholder"

2 - If you click on it for the first time, the device will ask if you authorize Archireport to access your contacts. If you refuse, you will be able to change it in the iPad settings by clicking on Archireport 5 in the settings, then on Contacts.

3 - You can add a stakeholder to the project by clicking on it.

4 - You can also create a new contact by clicking on "Create stakeholder"

 

I want to add my works in my project
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You've just started using Archireport and you want to add Works in your Project? Here's what you need to do:
1 - Enter your project

2 - Click on Work/Sub-Works

3 -Click on "Add work"

4 - Fill the work's datas (Name and number, Stakeholders, the start and end date and the progress)

5 - Validate by clicking on "Create"

 

You can create as much works as you want and you can add 4 levels of sub-works

I want to sync my datas
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If you want to sync your datas on your iPhone or iPad in order to get it on your Web app, you have to click on the "Synchronize" Button on the App's main page

Datas added using the web are automatically saved and you will get it in your iPad and iPhone after synchronization.

 

I want to add my infos in Archireport
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If you want to modify or add infos in Archireport, you can :
On the Web :
1 - Click on the icon at the top-right of the screen

2 -Click on "Account settings"

3 - You can modify your infos, then click on "Confirm"

 
On iPad or iPhone :
1 - Click on your name at the top of the app

2 - Modify your infos then click on "Confirm"

I want to share my account with my colleagues
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Yes...But !
You can share an account within multiple users but be aware that any modification done on one device will be reflected on all the other ones.

Some elements are missing in the report
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If you want to display your schedule, signatures or your PDF' attachments in your report, here's what you need to do :
 

1 - Generate your report

2 - Then click on "Edit report properties"

Learn moreLearn more
How do I managed the stakeholders attendance?
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If during your visit you want fill your attendance dashboard, you can proceed as follows :
 

1 - In your construction site visit, click on  

2 - Choose the concerned stakeholders by clicking on their card

3 - Check the box for each stakeholder: Present, Absent, Excused or Not excused

4 - You can also convene the different stakeholders to the next meeting

I want to create my first visit
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Your project starts and you want to create your first construction site's visit?
1 -Enter your project and click on "Add a visit"

2 - Fill the visit informations : Name, date, description...

3 - Click on create.

 

I want to delete a project
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If you want to release some storage on your iPad by deleting a project, you can follow this procedure:
1 - Click on "More options" on the app main page.

2 - A trash will appear on your projects, click on it to delete your project

I want to archive my projects
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If you've just finished you project and you like to release some storage on your iPad, you can follow this steps:
 

1 - Sync your datas with Archireport Cloud

2 - Click on "More options"

3 - Click on "Archive"

 

The project will disappear from your iPad and will be saved in Archireport Cloud, but you will still see it on the web.

If you want to reopen it on your iPad, click on "More options", then on "Unarchive"

 

 

I can't see my photos in the report
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In order to display your photos in the reports, you need to :
1 - Click on "Generate report", then on "Edit report properties"

2 - In the section "Management of remarks images", click on "Images display", then choose "With"

 

The report properties will be saved for your future reports

I want to duplicate a visit
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To duplicate a visit

Appuyez sur le projet en question
Appuyez ensuite sur l'icône "Crayon" et sélectionnez la visite à dupliquer
Cliquez sur "Dupliquer" dans la colonne de droite.

 

I want to add a drawing in my remark
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To add a drawing on your remark, you can proceed as follows:

Open or create a remark
Click on "Drawing"
Create your drawing and click on "Confirm"

I want to import a photo from the iPad's gallery in my remark
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To add a photo from you iPad's gallery in your remark, here's what you need to do:
1 - In your remark, click on "Gallery"

2 - Select your photo

3 - You can, if you need, draw or add annotations directly on your photo

I want to backup my photos and sketches on my iPad
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If you need to keep your photos and sketches done with Archireport in the iPad's gallery, here's what you need to do:

On the app's main page, click on "Settings"
Then click on "Application settings"
Select "Save pictures in iPad photo gallery" and "Save drawings in iPad photo gallery"

How do I create a project
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If you've just started using Archireport and you want to know how to create your first project, follow this steps:
On the Web :
1 - Sign in and click on "Add a project"

2 - Fill the project's informations ( Picture, Client, address, Email etc...)

3 - Click on "Confirm" at the top-left of the screen

 
On iOS :
1 - Sign in and click on "Add a project"

2 - Fill the project's informations ( Picture, Client, address, Email etc...)

3 - Click on "Create" at the top-left of the screen

 

P.S : Be sure to enter an email address for the project as it will be the email address used to send the report to your client.

I want to draw or write on a document
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If you want to add notes or draw directly on a document in order to insert it in the remark, you can proceed as follows:
1 - Open the concerned remark

2 - Click on "Draw on a document"

3 - Select the file

4 - You can modify the document and click on "Confirm"

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